Privacy Policy
Our Company desires to keep all personal information of Users safe and confidential and will put forth best efforts to make this happen. However, by working with our Company, User understands and agrees that we cannot guarantee absolute security of information and you will not hold Company liable for any unauthorized access of your information. We try to pursue and maintain compliance with the GDPR where applicable and hope this is reflected in our policies and practices.
If User desires use and access of our Site, User must agree to follow the Privacy Policy and revisit these documents to keep up-to-date on any or all changes to the policies. If User does not agree to abide by these policies, User is not permitted to use or access Site and must cease use of Site immediately.
Collection of Data
While using the Site, there may be points in time where you are required to share personal information with us. For example, we may request all or some of the following: full name, telephone number, mailing address, billing information and e-mail address. We may also gather information from cookies. We may also collect IP addresses, mobile device identifier details, your location, navigation and click- stream data, the time of accessing the Site, properties you viewed, what you searched for, the duration of your visit, and other details of your activity on the Site. We may obtain data from you either by you inputting your personal details or by the automatic collection of information about you as you use the Site.
Collection of Data for SMS/MMS Messaging
If you opt in to text message updates by checking the unchecked consent box on our booking or contact form, we collect your mobile phone number, the consent language you were shown, and the date, time and IP address of your consent. This information is collected only with your consent and is used only to send you the trip messages described below and to keep a record of your consent.
Use of Collected Data
We do not knowingly collect or process data from anyone under the age of eighteen (18) years old. Our primary purpose in collecting your personal data is to provide you with the services you request and those that we believe will optimize your use of the Site. By using the Site, you expressly agree that we may use your personal data for contact purposes, assistance with services, website customization and improvements, record keeping and identity verification.
At the sole discretion of the Site, we may choose to gather information regarding site performance and traffic that we may share with third party service providers to help improve the aforementioned areas.
Use of Collected Data for SMS/MMS Messaging
By opting into our SMS/MMS messaging service, you consent to receive automated text messages from Connect BBC at the phone number provided about your inquiries and the trips you book. These messages include reservation confirmations, pickup reminders, chauffeur name and contact details before pickup, arrival and trip status updates, and a short post-trip survey. We do not send marketing or promotional text messages unless you separately opt in to receive them. Consent is not a condition of purchase. Message and data rates may apply. Messaging frequency varies by trip. You can unsubscribe at any time by replying STOP to any message. For help, reply HELP, call (866) 229-2269, or email sales@connectbbc.com.
Use of Cookies
The Site may use cookies to help provide a better experience for repeat visitors. A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic. Cookies remember information about your preferences when you visit a website.
In general, cookies help us provide you with a better website experience as we can tailor the Site to meet the needs of our visitors. You have the option to choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Cookies may be connected to advertisements from third-party vendors and display ads on various other websites you visit. You acknowledge and accept that we have no control over the data collection by these third-party vendors.
SMS/MMS Messaging Compliance
We are committed to complying with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR). We require users to provide express written consent, through an unchecked checkbox on our booking and contact forms, before sending any SMS/MMS messages. If you wish to stop receiving messages, you may opt out at any time by replying STOP to any message, or by contacting our support team. For assistance, reply HELP. Your decision to opt out will be processed promptly, though it may take a short period for your request to take full effect.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell mobile phone numbers or text messaging consent data. The only parties that handle your mobile number are the service providers that transmit our text messages on our behalf. They act solely on our instructions, may not use this information for their own purposes, and are contractually bound to protect it in accordance with this Privacy Policy.
Disclosure of Collected Data
We may disclose your personal data where it is necessary to enforce our policies, to comply with a legal obligation, court order or lawful request, or to protect our rights, property or the safety of our customers and chauffeurs.
In the event of a merger, acquisition or sale of all or part of our business, personal data may be transferred to the successor, which will be bound by this Privacy Policy. Text messaging opt-in data and consent are excluded from any such transfer and will not be shared with or sold to any third party.
Disclosure of Collected Data for SMS/MMS Messaging
Mobile phone numbers are disclosed only to the service providers that deliver our SMS/MMS messages on our behalf, and only for that purpose. These providers are obligated to comply with the legal and regulatory requirements, including TCPA and TCR, and to maintain the confidentiality and security of your personal information.
Communications
We may offer newsletters or other communications that users are able to opt in or out of with regards to the different communications. Users are free to cancel their subscription to these communications at any time, although it may take a short while for the changes in your preferences to become effective.
Telephone Calls
In addition to email and face-to-face communications, we may choose to contact users by telephone if a number was previously provided. Information obtained during the call will be kept in accordance with this Privacy Policy, as well as contact information.
Protection of Collected Data
We take reasonable measures to protect any data that is collected through the use of the Site or by other means. However, it remains your responsibility to protect your data from being accessed by protecting your accounts with the Site through secure passwords and limited sharing of account access. You should keep all of your account details secure. If you think that any of your accounts has been compromised you should change your account credentials with us as soon as possible.
Protection of Data for SMS/MMS Messaging
We take reasonable steps to ensure that your personal information, including data related to SMS/MMS messaging, is stored and transmitted securely. While we strive to protect your data, no system can guarantee absolute security. Users are encouraged to use caution when sharing personal information and to report any unauthorized access to their accounts.
Phishing or False emails
We will never ask for your account information through an email. Therefore, if you receive an unsolicited email requesting this type of information, do not share it with this email. We do not ask for this type of information in an email. Do not provide the information or click on the link.
Contact
Better Business Connection, Inc., doing business as Connect BBC. Questions about this Privacy Policy or your text messaging consent: call (866) 229-2269 or email sales@connectbbc.com.